Occasionally, you may notice a short delay before a SmartExchange™ transaction is fully processed. During this time, you’ll see a “Pending” note in your transaction details.
This delay happens because there’s a brief gap between when you make a purchase and when it’s confirmed by our payment processor. Exchange rates can fluctuate slightly during this period, which may result in the final transaction amount being slightly higher or lower than the initial amount shown at the time of purchase.
Rest assured, every SmartExchange™ transaction is processed at the best available Wholesale Exchange Rates with no markups or hidden fees.